Privacy Policy
Last updated: 30 August 2026
1. About this Privacy Policy
3Point Media (“3Point Media”, “we”, “us” or “our”) is a digital marketing business based in Melbourne, Victoria, Australia.
We provide services including Meta advertising, Google advertising, website development, digital marketing, lead generation, analytics and conversion tracking.
We respect your privacy and are committed to protecting the personal information we collect and hold.
This Privacy Policy explains how we collect, use, store and disclose personal information when you interact with us, use our website, submit an enquiry or lead form, engage our services, or interact with advertising managed by us.
Our website is:
For privacy enquiries, contact:
We handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where they apply.
2. Personal Information We Collect
The personal information we may collect includes your name, business name, email address, telephone number, location, website details, advertising budget, marketing requirements, enquiry details and any other information you choose to provide to us.
If you become a client, we may also collect information reasonably required to provide our services, including business information, advertising account information, website information, sales and lead data, marketing performance information, billing information and communications with us.
We may also automatically collect technical information when you visit our website, including your IP address, browser type, device information, pages visited, referring website, interactions with our website and advertising attribution information.
We generally do not seek to collect sensitive information unless it is reasonably necessary for a particular purpose and permitted by law.
3. How We Collect Information
We may collect personal information directly from you when you:
Submit an enquiry through our website, complete a Meta or other social media lead form, contact us by telephone or email, book a consultation, purchase a product or service, become a client, communicate with us through social media or otherwise provide information to us.
We may also collect information through advertising and analytics technologies such as Meta Pixel, Meta Conversions API, Google Analytics, Google Ads conversion tracking, Google Tag Manager, cookies and similar technologies.
Where we provide marketing services to a client, we may receive personal information through that client's advertising campaigns, websites, CRM systems, lead forms or other marketing platforms.
4. Why We Collect and Use Personal Information
We may use personal information to respond to enquiries, assess whether our services are suitable for your business, provide quotations, arrange meetings or consultations, provide marketing and advertising services, manage client relationships, process payments, provide customer support and communicate with you.
We may also use information to measure advertising performance, attribute enquiries and sales to advertising campaigns, improve websites and advertising campaigns, analyse marketing results, prevent fraud or misuse, maintain our business records and comply with legal obligations.
Where permitted, we may use your information to contact you about services that may be relevant to you.
You can ask us to stop sending marketing communications at any time by using an unsubscribe option provided or contacting jack@3pointmedia.com.au.
5. Meta and Google Advertising
3Point Media uses advertising platforms including Meta Platforms and Google.
When you interact with our advertisements or website, information about that interaction may be provided to these platforms for purposes including advertising measurement, conversion tracking, audience creation, campaign optimisation and remarketing.
This may involve technologies including Meta Pixel, Meta Conversions API, Google Ads, Google Analytics and Google Tag Manager.
The information processed by these platforms is also subject to their respective privacy policies and terms.
6. Lead Forms
We may collect information through lead forms hosted by Meta, Facebook, Instagram, Google or other advertising platforms.
If you submit a lead form, the information you provide may be sent directly to 3Point Media so that we can contact you regarding your enquiry.
Submitting a lead form does not guarantee that we will be able to provide services to you.
Where we manage advertising campaigns for our clients, information submitted through a client's lead form may be provided to that client so they can respond to the enquiry.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to operate the website, understand how visitors use it, measure advertising performance and improve our marketing.
Cookies may allow advertising platforms to recognise that a person who interacted with an advertisement subsequently visited our website, submitted an enquiry or completed another relevant action.
You can control or disable cookies through your browser settings. Disabling some cookies may affect website functionality or the accuracy of advertising measurement.
8. Disclosure of Personal Information
We may disclose personal information where reasonably necessary to operate our business or provide our services.
This may include disclosure to technology providers, website hosting providers, analytics providers, advertising platforms, CRM providers, payment processors, accountants, professional advisers, contractors and other service providers assisting us.
We may also disclose information where required or authorised by law.
We do not sell personal information to third parties.
Where we manage marketing campaigns on behalf of clients, lead and customer information generated through those campaigns may be shared with the relevant client for whom the campaign is being operated.
9. Overseas Disclosure
Some of the technology and service providers we use operate infrastructure outside Australia.
As a result, personal information may be stored, processed or accessed overseas, including in the United States and other countries in which providers such as Meta, Google, website hosting, cloud storage, analytics or advertising technology providers operate.
We take reasonable steps to use reputable service providers and appropriately protect the information we handle.
10. Storage and Security
We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.
Information may be stored electronically through secure business systems, cloud services, advertising platforms, CRM systems, email systems and other technology providers used to operate our business.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
When personal information is no longer reasonably required, we may securely delete or de-identify it unless we are required to retain it by law.
11. Access and Correction
You may request access to personal information that we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.
To make a request, contact:
We may need to verify your identity before providing access or making changes.
We will respond within a reasonable period and may refuse access where permitted or required by law.
12. Marketing Communications
Where permitted by law, we may contact people who have enquired about our services or otherwise provided their contact details regarding services that may be relevant to them.
You may opt out of marketing communications at any time.
Where an email contains an unsubscribe option, you can use that option or contact us at:
We will take reasonable steps to action your request.
13. Third-Party Websites
Our website may contain links to third-party websites or services.
3Point Media is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
14. Client Data
When 3Point Media manages advertising, websites, analytics or lead generation on behalf of a client, we may process personal information belonging to that client's customers or prospective customers.
We use this information only as reasonably necessary to provide our services, optimise advertising campaigns, measure results, troubleshoot systems and meet our obligations to the client.
Our clients remain responsible for ensuring that their own collection and use of personal information complies with applicable privacy laws.
15. Privacy Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we can investigate the matter.
Privacy complaints should be sent to:
3Point Media
Melbourne, Victoria, Australia
Email: jack@3pointmedia.com.au
Website: https://3pointmedia.com.au/
We will review your complaint and aim to respond within a reasonable period.
If you are not satisfied with our response and the Privacy Act applies to the matter, you may be entitled to contact the Office of the Australian Information Commissioner (OAIC).
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology, services or legal obligations.
The latest version will be published on:
The date at the top of this policy indicates when it was last updated.
17. Contact Us
For questions about this Privacy Policy, your personal information or our privacy practices, contact:
3Point Media
Melbourne, Victoria, Australia
Email: jack@3pointmedia.com.au
Website: https://3pointmedia.com.au/
Last updated: 30 August 2026